FAQs

If you are a new patient please bring a valid Medicare Card and Photo ID and arrive 10 minutes before your consultation to complete a new Patient Registration Form. Alternatively you can access it online and bring to your next consultation.

Appointments for each patient are scheduled 10-15 minutes apart. Every effort will be made to accommodate your preferred time. Emergencies will be given priority. Extended appointment times are available upon request. Please inform reception if your appointment pertains to minor surgery, medicals, work cover, pap screening, or test results, or if you need extended appointment.

We try to run our daily appointment schedule on time, but often there are urgent and complex cases which cause delays. Please check with reception if we appear to be running late. In an endeavor to provide the best medical care for all patients, we ask you to be understanding and co-operative in these instances.

We often have patients waiting for appointments, and so it is important to advise us as soon as possible if you are unable to keep your appointment time. Failure to cancel a doctor’s appointment may incur a fee.

Doctors practicing at 188 MEDICAL are privately billing for their services, which means that there will be out of pocket expense for you. You will need to pay your fees on the day you attend your appointment. Fees vary between doctors, please contact reception team for further details.

It is Australian legislation that prescriptions or referrals are only given after a consultation by appointment. They are professional services and required appropriate consideration. A medical certificate of any kind is a legal document and reflects the professional opinion of the doctor. Our doctors issue Sickness and Work Cover certificates where required and these will generally require a consultation by appointment.

At 188 Medical, we prioritize your health and well-being. To ensure a smooth transition to your new doctor and the practice, doctors at 188 Medical recommend a 30-minute initial appointment for new patients. This extended time allows you to discuss your health, concerns, and expectations thoroughly.

During this appointment, your doctor will take the time to understand your important medical history, current medications, and health goals.

Please arrive 15 minutes before your first appointment for a “check-in” with one of our nurses. This preliminary step ensures we gather all necessary information to make your transition as safe and seamless as possible and sets the foundation for a long and trusting therapeutic relationship.

By dedicating this time, we aim to establish a solid foundation for a long-term, trusting therapeutic relationship. Welcome to 188 Medical, where your health and well-being are our top priorities.